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FAQs

Where is HARA based?

We cut, sew, dye and pack in our warehouse in Melbourne, Australia. 

How long does it take for my order to arrive?

Our products are currently made to order to limit waste and allow us to scale up slowly and sustainably. Your order will take an estimated 14 days to be made and leave our warehouse.

What dyes do you use?

See Natural & Low Impact Dyes

How do I know which size to order?

See Size Chart

How do I care for my HARA bra?

See: Washing Care

Can I exchange or return my bra if it doesn't fit?

See Returns and Exchanges

How do I extend the life of my bra?

First note the care instruction from above! We recommend rotating between multiple bras and allowing the elastic in your bra to rest between wears.

After being worn a lot, usually 6 months to a year, depending on how often it is worn and your body type, the elastic in your bra will begin to wear down. You may notice the straps are beginning to loosen. 

Can you use the intimates as swimwear?

The organic bamboo intimates can be worn in the sea, lakes, rivers and any other natural places to swim. Please avoid chlorine pools or exposure to other chemicals as this will destroy the natural dyes and bamboo fabric. Hand wash with fresh water after use.

Need help?

For any enquires please chat with our friendly customer service team at hello@harathelabel.com